Refund Policy
At Backlink Shopping, we stand behind the quality of our services and offer a customer-focused refund policy. If for any reason you are not satisfied with the backlinks we have placed, please review the conditions below for eligibility for a refund:
- Eligibility for Full Refund: You are eligible for a full refund if we fail to place your purchased backlinks within 30 business days from the date of order confirmation.
- Partial Refunds: In cases where some but not all backlinks have been successfully placed, we will offer a proportional partial refund corresponding to the number of backlinks not delivered.
- Initiating a Refund: To initiate a refund, please contact our customer support team with your order details. All refund requests must be made within 45 days of purchase. Our team will then verify the claim and initiate a refund process if applicable.
- Processing Time: Once a refund has been approved, we will process it within 5-10 business days. The refund will be credited back to the original method of payment unless otherwise specified.
- Non-refundable Services: Please note that any additional services such as expedited delivery or custom content creation are non-refundable once the work has commenced.
- Cancellation: Orders can be cancelled for a full refund if work has not yet started. If the order is in progress, cancellation will be subject to the same terms as our refund policy.
Our goal is your complete satisfaction, and we are committed to working with you to resolve any issues that may arise. For further assistance, please reach out to our customer service team.